MarthaRice
September 19, 2020
"What a great place to purchase an Acura…"
What a great place to purchase an Acura !! I found my Acura A-spec on Carfax.com drove 75 miles from Philadelphia late on a Saturday and was greeted at the door by Freddy, the used car Manager, as he knew I had a long drive, and was on my way. He had the A-spec ready for my test drive, as he appraised my 2011 TL. He handed me over to Tito, who was awesome. Friendly, informative and immediately like a buddy. Freddy gave me exactly the number I had in my mind for my trade, so that made the start of the process easy and honest.
Tito worked the deal, we closed, and Carlos in finance worked his magic and the deal was done. After taking delivery there was one small issue that needed attention. They drove all the way to me, dropped off a 2020 loaner, picked up my TLX, repaired it and had a friendly driver take it all the way back to me (Thanks Jerdy !!) Buying a car can sometimes be a headache, but not at Open Road Acura. There was no pressure, no attitudes, and the entire staff I met was friendly and courteous. This is my third Acura in a row, and I know when it's time for the next one, I'll drive the extra miles to deal with this awesome dealership !! Thank you Freddy, Tito and Carlos the superhero !! I love my Open Road Acura A-spec !!
Alexa.Stone
October 30, 2013
"Good to get a free report because I am selling my car..."
Good to get a free report because I am selling my car and wanted to have a report